Order Now

Frequently Asked Questions

Meal Prep FAQ

We offer fully cooked, portion-controlled meals delivered weekly.

Visit our website, choose your meals, and complete checkout.

We serve Long Island within 10–15 miles of our Seaford hub. Check our website for updates.

From healthy weight management to plant-based and gluten-free, we’ve got you covered.

Yes, you can pick up your order at our café if that’s easier.

Sign in before our weekly cutoff. We’ll take care of the rest.

Ordering and Delivery

We rotate weekly with balanced, chef-crafted dishes featuring organic ingredients.

We offer a weekly subscription plan for extra savings and convenience.

We customize meals based on dietary needs—just note that our meals are prepared in a kitchen that uses allergens such as wheat, nuts, dairy, shellfish and  sesame seeds.

We will notify you  once your order ships (or a text if it’s local hand-delivery).

Email us at support@tastehaven.com or call (516) 400-7953.

Menu and Dietary Options

We deliver on Sunday mornings, and delivery fees vary based on your location. Generally a small fee from 7-10 dollars.

Delivery times are based on routes, but we typically deliver between 9 AM and 6 PM.

Yes! New customers can use the code WELCOME10 at checkout to enjoy 10% off their first order.

If there’s an issue with your order, please contact us—we’re committed to making it right.

Each meal comes with reheating instructions. Most meals can be heated in the microwave or oven for a few minutes, except for cold items like salads, yogurts, shakes, and smoothies, which are ready to enjoy as-is.

We charge a one-time bag deposit of $7–$8. This fee is refunded to your account once our driver retrieves the bag during the next delivery. This ensures our bags can be reused, helping us stay sustainable.

Subscription and Payment

You can easily pause or cancel your subscription by logging into your account on our website or contacting our customer service team. We offer flexibility to fit your lifestyle.
We accept all major credit cards, Our refund policy is straightforward. If you’re not satisfied with your purchase, refunds are issued to the original form of payment and typically processed within 3 to 5 business days. Credits for future purchases are applied immediately.
Stay in the loop by subscribing to our newsletter, following us on social media, and checking our website regularly. We frequently update our menu and offer exclusive promotions to our loyal customers.
You can easily place an order through our website. Simply browse our menu, select the meals you want, and proceed to checkout. We also offer a subscription service for regular deliveries, making it convenient to maintain your healthy eating habits.
Taste Haven has locations in both Massapequa and Seaford, NY. Our Seaford pick-up location is at 3916 Merrick Rd, Seaford, NY 11783.
Absolutely! All of our meals are prepared fresh using high-quality, locally sourced ingredients. We prioritize flavor and nutrition in every dish we create.
Yes, we offer customizable meal plans to fit your lifestyle and dietary preferences. You can select meals that suit your taste and nutritional needs, ensuring you enjoy every bite.
Taste Haven offers a rewards program where you can earn points for every purchase. These points can be redeemed for discounts on future orders. For more details on how to earn and redeem points, please visit our Rewards Program page.
When you refer a friend to Taste Haven, both you and your friend will receive a $20 credit after your friend registers an account and makes their first purchase. Please note that by referring a friend, you agree to our Terms & Conditions.
When selecting meals, you can view detailed nutritional profiles and ingredient lists on our website. Be sure to review these details to ensure the meals align with your dietary needs and preferences. If you have specific dietary restrictions or allergies, please contact us for assistance.
Our “Build Your Own Menu” option allows you to customize your meal selections based on your preferences. Simply choose your desired meals from our menu, and proceed to checkout. This option provides flexibility and control over your meal plan.
Yes, you can modify your meal selections by logging into your account on our website. Changes can be made up to a certain deadline before your scheduled delivery. If you need assistance, contact our customer service team.
We accept various payment methods, including major credit cards and PayPal. For subscription services, payments are processed automatically, and you can manage your payment details through your account on our website.
If you encounter any issues with your order, such as incorrect items or delivery problems, please contact our customer service team immediately at support@tastehaven.com. We are committed to resolving any issues promptly.
Yes, Taste Haven offers catering services for events and gatherings. Our catering menu includes a wide range of healthy and delicious options to suit any occasion. For more information, please contact us directly to discuss your needs.

View The Latest Menu

View Menu

Site Map

Contact info

Follow Us

Instagram