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Frequently Asked Questions

General Information

Taste Haven Cafe is your go-to destination for fresh, healthy meals made with high-quality, organic ingredients. We pride ourselves on sourcing from local farms, ensuring that every dish is packed with flavor and nutrition. Our offerings include meal prep services, catering, and a variety of delicious options for dine-in, pickup, or delivery.

We’re here to help! Reach out to us via email at [support@tastehaven.com] or call us at (516) 400-7933. Our customer service team is available to assist you with any inquiries.

Ordering and Delivery

Ordering is simple! Visit our website, browse our menu, select your meals, and proceed to checkout. New customers can enjoy a 10% discount on their first order with the promo code ‘WELCOME10’.
We deliver every Sunday within a 15-mile radius of our Seaford, NY location, covering Nassau and Suffolk counties. For deliveries outside this area, please contact us to discuss courier delivery options.
Yes, we offer convenient curbside pickup at Taste Haven Cafe, located at 3916 Merrick Rd, Seaford, NY 11783. Simply select the pickup option at checkout.
If you need to modify your order, log into your account on our website or contact our customer service team as soon as possible. We’ll do our best to accommodate your changes.
Delivery within our service area is free for orders over $50. A small delivery fee applies to orders below this threshold.

Menu and Dietary Options

Our menu is diverse, offering something for everyone, including vegetarian, vegan, gluten-free, and high-protein options. We craft each meal to be both nutritious and delicious, catering to various dietary preferences and needs.
All our meals are delivered fresh, never frozen, to ensure you enjoy the highest quality and taste. Our commitment to freshness means you can savor every bite.
Each meal comes with detailed reheating instructions. Whether you prefer the microwave, oven, or stovetop, our guidelines ensure your meals taste freshly prepared.
Yes, we take food allergies seriously. Please specify any dietary restrictions or allergies when placing your order, and we will do our best to accommodate your needs.

Subscription and Payment

Yes, our subscription plans provide convenience and savings. Choose your meals weekly, enjoy exclusive discounts, and manage your schedule with ease—all without the hassle of re-entering payment details.
You can easily pause or cancel your subscription by logging into your account on our website or contacting our customer service team. We offer flexibility to fit your lifestyle.
We accept all major credit cards, Our refund policy is straightforward. If you’re not satisfied with your purchase, refunds are issued to the original form of payment and typically processed within 3 to 5 business days. Credits for future purchases are applied immediately.
Stay in the loop by subscribing to our newsletter, following us on social media, and checking our website regularly. We frequently update our menu and offer exclusive promotions to our loyal customers.
Taste Haven specializes in healthy meal prep services, providing a variety of meal plans that cater to different dietary needs. Options include low-calorie, low-carb, vegan, gluten-free, paleo, and custom meals tailored to specific preferences such as diabetic-friendly or low sodium diets.
You can easily place an order through our website. Simply browse our menu, select the meals you want, and proceed to checkout. We also offer a subscription service for regular deliveries, making it convenient to maintain your healthy eating habits.
Taste Haven has locations in both Massapequa and Seaford, NY. Our Seaford pick-up location is at 3916 Merrick Rd, Seaford, NY 11783.
Yes, we provide delivery services throughout Long Island and the surrounding areas. You can choose to have your meals delivered to your home or pick them up at one of our locations.
Absolutely! All of our meals are prepared fresh using high-quality, locally sourced ingredients. We prioritize flavor and nutrition in every dish we create.
Yes, we offer customizable meal plans to fit your lifestyle and dietary preferences. You can select meals that suit your taste and nutritional needs, ensuring you enjoy every bite.
We take food allergies seriously. When placing your order, please inform us of any allergies or dietary restrictions so we can accommodate your needs. Always check the ingredient list for each meal to ensure it meets your requirements.

For any inquiries, you can reach us at 516-400-7933 or email us at support@tastehaven.com. We’re here to help you with any questions or special requests you may have!

Taste Haven offers a rewards program where you can earn points for every purchase. These points can be redeemed for discounts on future orders. For more details on how to earn and redeem points, please visit our Rewards Program page.
When you refer a friend to Taste Haven, both you and your friend will receive a $20 credit after your friend registers an account and makes their first purchase. Please note that by referring a friend, you agree to our Terms & Conditions.
When selecting meals, you can view detailed nutritional profiles and ingredient lists on our website. Be sure to review these details to ensure the meals align with your dietary needs and preferences. If you have specific dietary restrictions or allergies, please contact us for assistance.
Our “Build Your Own Menu” option allows you to customize your meal selections based on your preferences. Simply choose your desired meals from our menu, and proceed to checkout. This option provides flexibility and control over your meal plan.
Yes, you can modify your meal selections by logging into your account on our website. Changes can be made up to a certain deadline before your scheduled delivery. If you need assistance, contact our customer service team.
We accept various payment methods, including major credit cards and PayPal. For subscription services, payments are processed automatically, and you can manage your payment details through your account on our website.
If you encounter any issues with your order, such as incorrect items or delivery problems, please contact our customer service team immediately at support@tastehaven.com. We are committed to resolving any issues promptly.
Yes, Taste Haven offers catering services for events and gatherings. Our catering menu includes a wide range of healthy and delicious options to suit any occasion. For more information, please contact us directly to discuss your needs.

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