Cancellation & Refund Policy

Taste Haven is a weekly subscription service. You can manage your orders through your account page.  For any questions or issues related to your order, meals or delivery, please reach out to us at support@tastehaven.com Monday-Friday, 10am-6m ET and we can help you.

Subscription Meal Plan Cancelation/ Pauses & Modifications: Meal plans subscriptions are a weekly automatically recurring service without any obligation to continue past the first delivery. “Meal Plans” can be canceled,  paused or modified by logging into your account at any time by logging into your account at www.tastehaven.com or by emailing support@tastehaven.com.

There is a cancelation deadline for the current week’s delivery.  Requests received after Sunday 11:59pm will be applied to the following Sunday’s delivery.  if a request to cancel, suspend, or modify a Meal Plan is received after the set deadlines, the current week’s Meal Plan order will be processed without change and any modifications requested will take effect with the following week’s delivery.

We stand by the quality of our food and ingredients, but we understand that everyone has different taste palates. If you don't like one of our meals for any reason, please contact us at support@tastehaven.comso we can help sort out the issue with your meal.

Refund Policy

We want our customers to be happy with their purchase from Taste Haven. If you are not satisfied with your order, please contact us within 24 hours of receiving your delivery to request a refund or replacement. We will do our best to accommodate your request, but we cannot guarantee that all refunds or replacements will be approved.

Late cancellations for orders that have already been processed are subject to a refilling fee equal to the cost of the meal. Delivery charges are non-refundable.

We take every precaution to ensure that your order is correct and of the highest quality, but sometimes mistakes happen. If you receive an incorrect or damaged order, please let us know within 24 hours so that we can correct the mistake and deliver a replacement meal on our next delivery day or to provide a refund.