The shelf life of our meals varies depending on the type of packaging and storage. For sealed meals, they last for up to 7 days in the refrigerator.  Meals that come with lids have a shelf life of 5 days in the refrigerator.

If you wish to keep the meals for a longer period, they can be frozen for up to 1 month. Although, it's worth noting that freezing may affect the quality of the meals, so it's best to consume them within the first 7 or 5 days, respectively.

At Taste Haven, reheating your meals is a breeze. For microwavable meals, simply lift or puncture the lid's corner, remove any condiments or sauces in plastic ramekins or foil packets and heat in the microwave for 1.5 - 2 minutes or until heated through. Remember that heating times may vary depending on the wattage of your microwave.

You can also reheat your meals in the oven by preheating it to 350°F. Carefully remove the film and any plastic condiments, and transfer to an oven-safe dish. Heat for 15-17 minutes or until the internal temperature reaches 165°F. 

Please note that only film sealed containers may be placed in the oven without the film.

If you prefer to reheat your meals on the stove-top, such as chili, we recommend heating it up slowly, ensuring that the internal temperature reaches 165°F.

For bulk items such as proteins, carbs, veggies, sauces, etc., simply portion out how much you want in a separate container and microwave on high for 1-2 minutes or until heated through. If you decide to freeze your meals, we recommend letting them thaw overnight in the refrigerator before reheating.

The meal containers are recyclable and can be recycled just make sure to rinse them first.

At Taste Haven, our menu is all about providing delicious, healthy, and nutritious meals to our customers. Our meals are prepared locally using only the freshest, organic, and locally sourced ingredients.  Each meal is carefully designed by our in-house team of professional chefs and nutritionists to ensure that it is not only delicious but also well balanced and nutritious. 

We offer a wide variety of meal options for you to choose from, and we accommodate many dietary needs and preferences. All meals are customizable and tailored to your lifestyle needs. 

We are committed to using only high-quality ingredients, and take great pride in the quality and taste of our meals. Our menu is updated frequently to offer new and exciting options to our customers.

At Taste Haven, we take great care in sourcing our ingredients. Our goal is to provide our customers with the freshest and highest quality ingredients possible.

We prioritize sourcing our ingredients from local farms and suppliers that prioritize high-quality and organic meats and produce whenever possible. This helps ensure that our meals are not only delicious but also healthy and nutritious. 

Additionally, we are committed to using only the best ingredients available, and we take great pride in the taste of our meals. We are proud to support local farmers and suppliers, and we believe that this helps us provide the best possible meal experience for our customers.

At Taste Haven, we take a mindful approach to preparing our food. Our team of professional chefs and nutritionists work together to design each meal to ensure that it is delicious, healthy, and nutritious. We prepare our meals locally in small batches to ensure that each dish is of the highest quality and freshness.

We use a variety of cooking methods such as grilling, sautéing, and air frying instead of deep frying to reduce the use of oil and maintain the nutritional value of our meals. We do not add preservatives in our meals, and we use fresh vegetables to ensure that our meals are packed with nutrients.

Our meals are never frozen, and we use the highest quality ingredients. We take great care in selecting the right ingredients for each dish, and we pay attention to the details to ensure that our meals are of the highest quality. We believe that this helps us to provide the best possible meal experience for our customers.

Though best practices are used when preparing meals, our kitchen environment does contain nuts, eggs, fresh & wild-caught seafood, shellfish, vegetable protein from non-fermented, non-GMO soybeans, and gluten, so we cannot guarantee the complete absence of allergens. Taste Haven’s Kitchen production facilities actively store, portion, and prepare foods that contain food allergens determined by the U.S. Food and Drug Administration (“FDA”) (milk, egg, soy, fish, shellfish, peanuts, sesame, and tree nuts). While we  take precautions to reduce the risk of cross-contamination between ingredients and food products, cross-contamination may unintentionally occur during production and transit, which may cause meals or other products offered by Taste Haven to contain some or all of those allergens. If you suspect that you have an allergic reaction or other adverse health event, immediately contact your health care provider and/or seek immediate medical treatment. In addition, due to the variable nature of ingredient availability, the nutritional information provided by Taste Haven may differ from the nutritional information published.

Our meals contain nutrition facts and ingredients, which can be found on our website under the item's description. 

We deliver on Sundays to Nassau and Suffolk counties within a 15 mile radius of our kitchen (use our easy zip code checker on our home page). We offer local pick-up at The Energy Bar, 3916 Merrick Rd Seaford.  If you live outside of our local delivery area, we offer UPS and FedEx deliveries outside of our local delivery locations.

At our Taste Haven, we offer deliveries on Sundays to Nassau and Suffolk counties within a 15 mile radius of our kitchen. 

If you're located outside of that area, please contact us, as we may be able to arrange a courier delivery to your home or office. These deliveries are available within the New York tri-state area. 

Please contact us support@tastehaven.com to check if your location qualifies for courier delivery.

You are in control! We offer subscriptions so that you can save time and money, rather than having to check out each week or accidentally forgetting to place an order. With a subscription, you can choose new meals weekly, without ever having to enter your credit card information again! With a subscription, you save and get a special discount. If you have an active subscription to change your meals. (the selections will auto-save, and auto-bill Monday’s at midnight) Once your subscription has processed, your meals are locked in for the next order.

You are in control of when your food is delivered and when it will be billed. You can pause or cancel anytime by going into "MyAccount" section on our website.

We have a pickup location:
The Energy Bar, 3916 Merrick Rd, Seaford NY 11783

If you forget to place your order and it's within a few hours of the order deadline, please email us at support@tastehaven.com. We'll do our best to accommodate you!

If you forget to hold or cancel your subscription just a few hours past the deadline, but you really don't need food, we may be able to accommodate you—but there will be a 10% late fee applied as we'll have to readjust all of our product order from our suppliers.

If you're a VIP customer, who spends $900+ in a rolling calendar year, we will waive the service charge. Please contact us: support@tastehaven.com.

In certain circumstances, refunds and credits may be issued to a customer. Refunds are issued to the original form of payment and are generally seen within 3 to 5 business days, depending on the merchant processing company involved. Credits are immediately applied to the Customer’s account and are available on a consumer’s next purchase. Credits in lieu of refunds do not expire.

If products were purchased through a third party, the third party is responsible for any refunds or credits the customer requests.

If you have any questions regarding this policy, we are happy to help. You can reach out to us via email at support@tastehaven.com.

Our menu is updated frequently to offer new and exciting options to our customers.

We take food safety very seriously and follow all industry-standard food safety protocols. All of our meals are prepared in a clean and sanitized kitchen. We also use only high-quality, fresh ingredients to ensure that our meals are safe to eat.

You can make changes to your order or delivery by logging into your account on our website or by contacting our customer service team. We will do our best to accommodate any changes you would like to make.

Yes, you can pause or cancel your subscription at any time by logging into your account on our website or by contacting our customer service team support@tastehaven.com.